Shipping Policy

At Comvyn, every order is packed with care and shipped as quickly as possible. Below is everything you need to know about how your order travels from us to you.

1. Processing Time

All orders are processed within 1–2 business days.
During peak seasons or new product launches, processing may extend to 2–4 business days.

You will receive a confirmation email once your order is placed, and another email with tracking information once your order ships.

2. Shipping Times

We currently ship worldwide.

United States: 3–7 business days
Canada: 5–10 business days
Europe: 7–12 business days
Australia & New Zealand: 7–12 business days
Other Regions: 10–15 business days

Shipping times are estimates and may vary due to customs delays, weather, or carrier issues.

3. Shipping Costs

Shipping fees are calculated at checkout based on destination and order weight.

We offer:

Free shipping on orders over $XX (可填写你的门槛)
Standard & Express options available (如你有加急也可写)

4. Order Tracking

Once your order ships, you will receive a tracking number by email.
Tracking information may take 24–48 hours to update after dispatch.

5. Lost or Delayed Packages

If your order is significantly delayed or appears lost, please contact us at support@comvyn.com.
We will coordinate with the carrier and assist you with a replacement or solution.

6. Customs, Duties & Taxes

For international orders, import duties or taxes may apply depending on your country’s regulations.
These charges are the responsibility of the customer.

7. Address Errors

Please ensure your shipping address is correct.
Comvyn is not responsible for delays or lost packages caused by incomplete or incorrect addresses.

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