Return & Exchange Policy
We want you to love your Comvyn piece. If something isn’t right, we’re here to help.
1. Return Window
We accept returns within 30 days of delivery.
Items must be:
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Unworn
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Unwashed
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In original condition
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With original tags attached
Final sale or discounted items may not be eligible for return.
2. How to Start a Return
Please email us at support@comvyn.com with:
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Your order number
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The item(s) you wish to return
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Reason for return (optional but helpful)
We will provide return instructions and a return shipping label (if applicable).
3. Exchanges
We offer exchanges for:
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Size
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Color
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Different item of equal value
If the item you need is unavailable, we can issue store credit or a refund.
4. Return Shipping Costs
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Returns due to sizing or preference: Customer pays return shipping
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Returns due to product issues or wrong item received: Comvyn covers shipping
5. Refunds
Once your return is received and inspected, your refund will be issued to your original payment method within 3–7 business days.
Shipping fees (if any) are non-refundable.
6. Damaged or Incorrect Items
If you receive a defective or incorrect product, contact us within 7 days of delivery and we will send a replacement immediately.
7. Non-Returnable Items
For hygiene and sustainability reasons, we cannot accept returns on:
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Items marked as Final Sale
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Gift cards
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Worn / washed items